FAQs

As a member you receive affordable, personalized primary health care. Your membership includes same-day or next-day appointments, virtual visits, in-office procedures, annual physicals, and additional services. Visit our Services page to learn more about the services included in your monthly membership.

In order to better serve our patients, there is a $50 enrollment cost for new members. These costs help maintain a dedicated panel of patients and allow our providers to limit the number of patients they see, so that they can put quality care over quantity.

Yes, Member medical provides genuine care for patients of all ages, individuals and families.

At Member Medical, your health is our top priority, and we expect to have an open, honest, respectful relationship with you. If you decide that Member Medical is no longer the best primary care solution for your health, we will work hard to resolve your concerns, even if that means allowing you to terminate your membership.

Direct Primary Care provides you with affordable, membership-based primary health care tailored to your life. Your monthly membership is paid directly to Member Medical DPC, removing the need for insurance involvement, and therefore lowering administrative costs and eliminating unnecessary policies. With direct primary care, your provider spends more time focusing on your care.

Visit our Rates page to see a comprehensive list of rates for individuals, families, and employers.

Our providers care for acute and chronic health problems.

No. Patient privacy is a natural benefit of Direct Primary Care. We will never provide any third party with a copy of your records, unless you specifically ask them to do so or if Member Medical DPC is subject to subpoena or search warrant.

Though your provider cannot travel with you on your next vacation, you have access to your provider from anywhere at anytime through virtual visits. Many conditions can be diagnosed and treated via a simple conversation and your provider can advise you on the best treatment for your condition.

Absolutely! Your health care is our top priority all of the time. Virtual visits with your provider anytime, day or night, give you access to health care 24/7. This access to your provider can alleviate unnecessary Emergency Room or Urgent Care visits, or eliminate the need to take off work or keep your kids out of school.

You will be notified of additional costs before the treatment plan is selected. Then charges will be added and applied to your preferred method of payment.

Member Medical DPC does not replace insurance. Instead, it is a proactive approach to your health care that shifts the need for insurance away from health care maintenance. Therefore, you should still have health insurance for catastrophic care and to comply with federal law. We encourage our patients to carry a high deductible or major medical plan or a plan with a health savings account for unexpected hospitalization or the need to see a specialist. In the end, you can still save money with Member Medical DPC while maintaining insurance.

Not for our services, but Member Medical DPC will be able to order your labs, x-rays and medications at the facilities preferred by your insurance if you would like.

Many times patients purchase expensive “Cadillac” plans that require little or no co-pay and that cover all lab costs and prescription costs. However, with Member Medical DPC your monthly membership covers all office visits, basic labs and there are no copays. Our patients may find it worthwhile to change from a “Cadillac” health insurance plan to a basic health insurance plan to save money.

Yes, our rates are generally reimbursable. This is one smart method of paying for your health care needs with pre-tax dollars.

Direct Primary Care may qualify as reimbursable through your Health Savings Account (HSA) and may also qualify under the Affordable Care Act. Section 10104 of P.L. 111-148 (Patient Protection and Affordable Care Act) states: “The Secretary of Health and Human Services shall permit a qualified health plan to provide coverage through a qualified direct primary care medical home plan that meets criteria established by the Secretary, so long as the qualified health plan meets all requirements that are otherwise applicable and the services covered by the medical home plan are coordinated with the entity offering the qualified health plan.” See your insurance specialist for information.